Sales Operations Lead

Who We Are:

SINCE 2000,Cool Gear has brought a vibrant approach to the hydration category through leading innovation and a whole lot of style. We stand apart from the crowd by making ordinary water bottles and tumblers look extraordinary and delivering a new wave of design that you’ve never seen before.

Cool Gear’s talented designers have over 20 years of experience making the everyday a little more colorful and creating unique hydration solutions that reflect current trends. We’re known for our exclusive trend-driven graphics that make it easy for you to show off your personal style while doing what you love!

Headquartered in beautiful Plymouth, MA it’s hard for us not to love the water. We spend our lunch breaks by the ocean, and the Winters dreaming about the beach! We’re passionate about eliminating disposable plastic bottle waste, and we encourage a healthier and happier you with our quality products that help you stay hydrated. We celebrate bright, bold colors, the sand between our toes, and any excuse to cheers. We love fashion, hashtags, and working on our fitness just so we can squeeze in that last slice of pizza. So cheers to staying hydrated in style and cheers to you!

WE MAKE IT EASY TO #HYDRATEHAPPY!

Job Summary Statement:

The Sales operations lead (by Channel) is a pivotal role responsible for overseeing and optimizing sales operations within a specific channel (Sporting Goods, Commercial & Premium, Drug & Grocery).  This position ensures the effective execution of sales strategies, process improvements, and data analysis to drive sales performance and achieve revenue goals.  The ideal candidate will have a strong background in sales operations, excellent analytical skills, and the ability to multi-task and collaborate effectively with cross functional teams. 

Essential Job Duties and Responsibilities:

• Channel Specific Sales Strategy: Develop and implement sales operations strategies tailored to the specific channel.  Collaborate with the Sales Director to ensure alignment and execution with Channel specific goals and objectives. 
• Process Optimization: Identify and implement process improvements to enhance sales productivity and efficiency within the channel.  Ensure consistent application of best practices and standard operating procedures.  (e.g.  Retailer set up forms, New account set up forms, PRF/SMU forms, UL/Quality forms) 
• Data Analysis and Reporting: Analyze sales performance data to identify trends, opportunities and areas for improvement.  Build sales presentations to assist with the Sales director to help tell our brand and product stories.
• Technology and Tools Management: Utilize the implementation and optimization of sales technology and automation tools.
• Team Building: Working within a business pod supported with Sales, Sales operations, customer service and Logistics.  Create an atmosphere of visionary by fostering an environment where individuals can see and pursue their career. 
• Cross-Functional Collaboration: Work closely with marketing, finance, product and other departments to ensure alignment and support for channel specific sales initiatives.  Drive effective communication and collaboration across teams to achieve common goals. 
• Resource Management: Sales operation lead will provide support to Sales managers/directors to enhance their experience and relationship with our retailers.  Build a better service to our retailers omni-channel strategy both instore and online.

Minimum Requirements and Qualifications:

• Education: Four-year college degree.  Bachelor’s degree in business administration, sales, marketing or a related field.
• Experience: Five years sales operations, sales management with a focus on a specific sales channel.
• Proven track record of driving sales operations excellence and achieving business growth.
• English language skills: Ability to respond professionally and effectively in both written and oral form.
• Math skills: Ability to work with mathematical concepts in the development of forecasts, budgets, pricing, reporting, etc.
• Physical Demands essential to the job: Ability to travel (15-20%), work some extended hours. Ability to lift 50 lbs.
• Other duties as assigned

Key Competencies:

• Solid presentation skills. Must be able to effectively develop and deliver compelling and informative presentations.
• Excellent leadership, communication and interpersonal skills.
• Sound decision-making skills, strategic agility, and analytical skills.
• Ability to communicate effectively, in written and oral form, with both internal and external customers.
• Computer skills, including but not limited to Microsoft Office.

Igloo offers equal opportunities for everyone. Equal opportunities mean that all employees shall be treated according to their abilities and qualifications in every employment decision, including but not limited to hiring, advancement, compensation benefits, training, lay-offs and termination. Any form of discrimination or harassment against employees due to personal factors, such as gender, ethnicity, skin color, age, sexual orientation, religion, nationality, disability and pregnancy or employees with family responsibilities is prohibited.

All applicants must be at least 18 years old and legally authorized to work in the United States on a permanent basis.

Igloo supports and respects the protection of internationally proclaimed human rights. We do not tolerate child labor or any form of modern slavery, including forced, bonded or compulsory labor, physical or psychological punishment or human trafficking.

We are passionate about building together an inclusive and equitable working environment, that respects individual strengths, views and experiences. We believe that diversity enables us to thrive across our differences. Be yourself and join us!